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Terms and Conditions
Effective Date: September 2024
Welcome to TravelKeep, your trusted travel management software. These Terms and Conditions govern the use of our SaaS platform designed to simplify operations for travel agencies, agents, and partners.
1. Introduction
Welcome to TravelKeep's Terms and Conditions. These terms govern your access to and use of our SaaS platform and related travel management services.
- Purpose: To define the terms under which travel agencies and partners use our cloud-based travel management system.
- Acceptance: By creating an account, subscribing, or using our platform, you agree to comply with these terms.
2. Account Registration and Access
To use our SaaS platform, you must register an account and provide accurate business information.
- Eligibility: You must be authorized to act on behalf of a registered travel business.
- Account Credentials: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- Unauthorized Access: Notify us immediately if you suspect any unauthorized use or security breach in your account.
3. Subscription and Payments
Access to certain features of TravelKeep may require a subscription plan or payment.
- Billing Cycle: Subscription fees are billed in advance on a recurring basis, depending on your chosen plan.
- Payment Method: You must provide valid payment details. Failure to process payment may result in suspension of access.
- Price Changes: We reserve the right to adjust prices, with prior notice provided via email or dashboard notification.
4. Use of Platform
You agree to use TravelKeep only for lawful purposes related to travel business management.
- Prohibited Actions: You may not misuse the platform, attempt to access restricted data, or interfere with system functionality.
- Data Accuracy: You are responsible for ensuring that all data you enter into the platform is accurate and up to date.
5. Data Privacy and Security
We value your privacy and implement strict measures to protect your data in accordance with applicable laws.
- Data Handling: Your business and customer data will only be used to provide and improve our services.
- Third-Party Services: Certain features may integrate with third-party APIs (e.g., GDS, flight data, or payment gateways). Their respective terms apply.
6. Termination and Suspension
We reserve the right to suspend or terminate accounts for violation of these terms or misuse of the platform.
- By User: You may cancel your subscription at any time. Access will remain active until the end of the billing cycle.
- By TravelKeep: We may suspend access immediately if we detect fraud, misuse, or breach of these terms.
7. Limitation of Liability
Our liability is limited to the extent permitted by applicable law, and we are not responsible for indirect losses.
- Service Availability: We strive to maintain uptime but do not guarantee uninterrupted service due to maintenance or external factors.
- Data Loss: We recommend regular data backups. TravelKeep is not liable for loss caused by user negligence or third-party failures.
8. Changes to Terms
We may revise these Terms periodically to reflect changes in our services.
- Notification: Any updates will be posted on our website or communicated via email.
- Continued Use: Your continued use of TravelKeep after updates means you accept the revised terms.
9. Governing Law
These Terms are governed by the laws of Bangladesh.
- Jurisdiction: Any disputes will be resolved in the courts of Dhaka, Bangladesh.
10. Contact Us
For any questions or support regarding these Terms and Conditions:
- Email: [email protected]
- Phone: +88 09696201414
- Address: 116/117 DIT Extension Road, G-Nat Tower 5th Floor, Fakirapool, Dhaka 1000
Thank you for choosing TravelKeep to power your travel business.
TravelKeep
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